Terms And Conditions
Last Updated: 7th July 2025
Website: https://cicadaapparels.com
Business Address: 2/1 Natabar Paul Road, Kadamtala, Howrah, West Bengal, India – 711101
Contact Email: info@cicadaapparels.com
By accessing or using Cicada Apparels (“we,” “us,” or “our”) website, you agree to comply with these Terms & Conditions. These terms comply with:
India’s Information Technology Act, 2000, Consumer Protection Act, 2019, and Digital Personal Data Protection Act, 2023 (DPDPA).
Google’s policies (Ads, Analytics, Play Store).
Facebook/Meta’s Commerce Policies and Terms.
1. Acceptance of Terms
By using https://cicadaapparels.com, you confirm that you:
Are 18+ years old and legally competent to enter into a contract.
Accept all terms herein.
2. Account Registration
Provide accurate, current information during registration.
Safeguard your account password. You are liable for all activities under your account.
We reserve the right to terminate fraudulent/abusive accounts.
3. Products & Pricing
All products (men’s apparel) are subject to availability.
Prices are in INR (₹) and inclusive of GST.
We may modify prices or discontinue products without prior notice.
4. Orders & Payments
Orders are confirmed only after payment verification.
Accepted payment methods: Credit/Debit Cards, UPI, Net Banking (via secure gateways like Razorpay/Paytm).
We do not store your card/bank details.
5. Shipping & Delivery
Delivery across India via partners (e.g., Delhivery, FedEx).
Shipping costs and timelines are displayed at checkout.
Not responsible for delays due to logistics partners, customs, or unforeseen events.
6. Returns, Replace & Exchanges
7 Days Replace Policy: Unused, undamaged items with tags may be returned within 7 days of delivery.
Refunds processed within 7–10 business days via original payment method.
Exchanges: Subject to product availability.
Final sale items (e.g., clearance) are non-returnable.
7. Intellectual Property
All website content (logos, designs, text) is owned by Cicada Apparel and protected under Indian copyright/trademark laws.
Unauthorized use/copying of content is strictly prohibited.
8. User Conduct
You agree not to:
Use the site for illegal purposes or fraud.
Hack, spam, or disrupt site functionality.
Infringe on third-party rights (e.g., counterfeit products).
9. Third-Party Links
We may link to external sites (e.g., Facebook/Instagram). We are not responsible for their content or privacy practices.
10. Disclaimers & Limitation of Liability
Products are sold “as is.” We do not warrant quality, accuracy, or fitness for a specific purpose.
Maximum liability is limited to the order value paid by you.
Not liable for indirect damages (e.g., business loss, data breach).
11. Governing Law & Dispute Resolution
Governed by laws of India.
Disputes will be subject to the exclusive jurisdiction of courts in Howrah, West Bengal.
Consumers may approach the West Bengal State Consumer Disputes Redressal Commission.
12. Termination
We may suspend/terminate your access for violations of these terms.
13. Amendments
We reserve the right to update these terms. Continued use after changes implies acceptance.
14. Grievance Officer (IT Act, 2000)
Name: Cicada Apparel
Email: info@cicadaapparels.com
Address: 2/1 Natabar Paul Road, Kadamtala, Howrah, WB – 711101
Responds within 30 days of complaint receipt.
15. Contact Us
For queries:
Email: info@cicadaapparels.com
Address: Cicada Apparels, 2/1 Natabar Paul Road, Kadamtala, Howrah, WB – 711101
These Terms & Conditions are effective from 7th July 2025.
This document complies with Indian e-commerce guidelines, Google Ads policies, and Facebook’s Merchant Terms.
🔑 Key Compliance Highlights:
India:
Consumer Protection Act, 2019: Return window (30 days), grievance redressal.
IT Act, 2000: Grievance Officer requirement.
DPDPA 2023: Data protection references (linked to Privacy Policy).
Google:
Prohibits promotion of counterfeit goods.
Requires clear payment/refund terms.
Facebook:
Mandates transparent return/shipping policies.
Bans misleading product claims.
